What our customers are saying about us!“ SmithBates has excelled in meeting our print collateral and promotional needs - professional, fast and on-budget! ” — Gin Reschke, wrinkledog, inc. “ The team at SmithBates is a group of polished professionals who show they know their business and care about their customers. I hate to admit it but I often get busy and make mistakes in providing artwork files, or details related to my orders. I try to be thorough but get in a hurry and occasionally make omissions. Dan catches things that could cost me delays or cause problems. While communicating he is kind and doesn't point fingers as I have experienced with other printers. SmithBates is proactive and suggests options for cost savings and offers creative solutions that improve our relationship. ” — Diane Rosander, SOS Staffing “ I want to commend your team on a wonderful map! Not only on the map but the professional way they conduct business - always friendly and very fast at turn around! Please let them know how much I appreciate working with you and them all. ” — Dawnn Brown, Travel Klamath “ I just wanted to thank you for your patience and help with the Risk Insert project. I saw the finished results and was very impressed by the quality and they arrived right on schedule. Thanks again for a job well done! ” — Andrea Freel, South Valley Bank & Trust “ Thanks for always doing such a great job for me! I really appreciate the SmithBates Crew. ” — Jenifer Roe, Roe Outfitters “ In case I haven't said it often enough - you're really a pleasure to work with! ” — Linda Tepper, Klamath Falls Airport “ Over and over again, SmithBates wows us with amazing design; saves our bacon with quick turnaround times; pleases us with excellent customer service; and gives invaluable marketing advice. Our ticket revenues increased 26% this season and the team at SmithBates certainly contributed to this growth. ” — Cari McMahon, Ross Ragland Theater “ What a feeling seeing all that work come thought into a physical thing in my hands. I know all about color and contrast being a challenge to match from screen to print; clearly you all know what you are doing over there. Bravo! ” — Byron DeVore, DeVore Fine Art Photography “ I've tried other printers but no one else compares to SmithBates. ” — Shirley Kappas, City of Klamath Falls “ JELD-WEN's relationship with SmithBates goes back many years and we find them to be reliable, fair, on time, and exacting. Having Dan, Ann, Deanna, Lona work with us is like have an extra employee as a project manager. I personally do not think you will go wrong by working with this firm. ” — R.M. (Russ) Taylor, JELD-WEN Marketing Support “ They are not a vendor; they are a partner that takes ownership in each project as though it were their own and I sincerely appreciate that. ” — Ann Hall, South Valley Bank & Trust “ SmithBates has built a great relationship with OIT. I think of them as an extended part of our design team. They continue to provide us with great customer service and always offer ideas which help cut costs and speed turnaround. It feels as if we are their only client. If we have a question, we know we can count on SmithBates to provide the answer. ” — Susan Kellogg, Oregon Institute of Technology “ The team at SmithBates is top notch and truly a pleasure to work with! They took my mental concept and gave me just the design I was thinking of, from concept to printed materials in hand it could not have been more professional and timely not to mention right in my budget. You can't find better partners than SmithBates Printing & Design! ” — Stephanie Bailey, Innovative Market Strategies |