• Core Competencies
• Success Stories
• Fulfillment
• Online Ordering
• FTP
• Promotional Items
• Customer Service

Success Stories

At SmithBates, we believe that our customers are our partners in problem solving. SmithBates pulls from an extensive line up of experiences and planned successes that can help your company increase efficiencies and reduce costs. Some of our success stories are detailed below.

Call us to see how we can help streamline your printing procurement and distribution.

PROBLEM:

A Worldwide Window and Door manufacturer needs consistent price cards for a wide range of products distributed by over 500 store locations. Price cards need an array of variable product options, including regional pricing, and translation to Spanish. Price Cards need to be ordered 24 hours a day through all time zones, and shipped to arrive within a set schedule so store reps can plan and carry out product updates and replacements.

SOLUTION:

With a combined effort from sales and service staff at our client company, SmithBates has been able to create an online ordering solution offering a library of templated product cards that incorporate drop down choices for every available product option. The system composes an automatic proof, for quick approval, and automatically translates to Spanish from a custom created database of selected options. The online ordering center allows for 24/7 access, and a shared pool of completed cards for quick order by all reps. The online ordering center also provides a full resolution preview for static price cards, which eliminates ordering incorrectly, and quick comparison on replacement cards. This solution meets the company's overall goal for consistently branded and quality run price cards on all products for each and every sales location.

Success on this massive procurement project has led to several additional achievements for large scale product distribution and fulfillment of company collateral.

PROBLEM:

An expanding Staffing Company with over 160 branches has branded their corporate identity and requires that all branches have availability to the same Stationery and Promotional Items. Business cards alone for these branches can total over 1 million cards per year. The corporate office would like to free up as many as 3 full time people to perform duties other than typesetting, proofing business cards, and maintaining and filling promo product orders. In addition, several monthly programs including advertising postcards, safety flyers and employee check stuffers could be streamlined, to reduce costs and handling.

SOLUTION:

SmithBates has taken on all business card variations and printed Master shells, ready to imprint, to reduce printing costs for every order. With stock now on hand, SmithBates then created online ordering templates for each branch to order their OWN cards and proof them AUTOMATICALLY, online. In addition, with all branches ordering simultaneously, SmithBates can combine the imprint orders and offer further discounts on the printing.

To streamline more than 80 promotional products (such as pens, cups, flashlights, and almost anything else with a logo on it), SmithBates has composed an online ordering catalog with images and options for each item. Each branch can now login, see their items, and place their orders any time of day... or night. Centralized printing and an online portal allows headquarters a streamlined way to collaborate with the individual branches and get the word out about new advertising pieces, and allow for bulk branch ordering to receive quantity printing discounts.

Coming soon are further website expansions to allow for custom statement stuffer creation and production, and variable postcards and collateral that can be customized to specific branch events and promotional needs. In the mean time, SmithBates solution minded project management has allowed for an exclusive partnership with this client for all of their print and promotional needs.