Kendra Santiago joins SmithBates as the Director of Marketing and Business Development

Kendra Santiago Joins SmithBates Marcomm Solutions

Clients, Colleagues and Friends:

It is with great pleasure we announce Kendra Santiago has joined SmithBates Marcomm Solutions to lead our New In-house Marketing Agency. Under Kendra’s leadership we will expand our marketing services, including lead generation, social and digital advertising. Kendra joins the dedicated, long-time SmithBates Marcomm team, Mike Klein, JC Thompson and David Johnson. The talents of this team have supported hundreds of businesses in the Klamath community and beyond, and collectively have 90+ years of experience in the marketing and print industry.

Ann Cavanaugh, VP of SmithBates stated, “Many businesses find that they do not have the budget for an in-house marketing person, or perhaps need to expand their marketing capabilities while building capacity in their team for additional tasks. On the flip side, larger organizations have an internal team, but prefer to outsource some marketing communications work. Our in-house agency is poised to deliver high-quality solutions for our clients and help them focus their energy on taking care of their customers.”

About Kendra:

Many in the community already know Kendra from her work at KCEDA, Blue Zones Project and JELD-WEN, inc.

Kendra shares, “I am excited to join the team at SmithBates and continue to support the growth of business. SmithBates is a high-caliber company that has shown its dedication throughout its 100+ year history. As someone born and raised in Klamath Falls, I could not be more pleased to continue the tradition and provide committed support to business and industry. The team I’m joining brings a wealth of knowledge to Marketing Communications, and I can’t wait to see what we accomplish together.”

Kendra has a dual bachelor’s degree in Business Management and Marketing from Oregon Tech. Kendra and her husband Rafael Santiago, have two young daughters, Isabella (4) and Catalina (6), who keep them very active.

We invite you to join us in welcoming Kendra into her role and seeking out SmithBates for any marketing and print needs. The team can be reached at or by calling 541-884-3714. For more information, please visit For corporate gifts and promotional items visit

About SmithBates:

SmithBates has been in continuous operation for over 100 years serving the needs of business in Southern Oregon and Northern California. We have grown to also serve companies outside of the area including clients such as Washington Federal in Seattle and JELD-WEN now headquartered in Charlotte, NC.  While being primarily a printing company until the early 90s, SmithBates has expanded services over the years to include the innovative and best practices as a Marketing Service Provider. 

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