Client Profile: ECS

Success begins at home for this Grants Pass company that manufactures enclosure solutions for precision tactical, aerospace and communications equipment.

Meet The Team: Jennifer Bartlett

Production Designer

Long-Term Customer Loyalty Starts (or Ends) With Your Earliest Interactions

You’ve spent years growing your product. Why throw all of that away by ignoring customers once they step through the door?

Why Is Customer Relationship Management So Important?

Who doesn’t want to increase their customer retention and, as a result, their profits? CRM accomplishes this goal and more.

How to Increase Revenue with a Customer Relationship Management Solution

Gaining new customers and managing relationships with existing customers should go hand-in-hand. A CRM Solution makes that job easier.

What We’re Reading – September 2018

A roundup of the articles, posts and other nifty things we are reading at this moment.

What’s Next?: Q&A with Ann Cavanaugh

SmithBates’ vice president and CFO gives some insight on what drives the company’s corporate giving and why the community is key.

Meet The Team: Dan Cavanaugh

President

How to Start a Corporate Giving Program

Sometimes it’s tough to know where to start, but it is never too late to make giving back a priority.

How Community Involvement Programs Can Grow Your Business

Companies that encourage involvement in the community stand out among their peers and see multiple benefits as a result.

537 Northern Heights Blvd., Klamath Falls, OR 97601 / 1.800.303.3714 / online@smithbates.com